Shipping policy
SHIPPING POLICY
Last Updated: [04-09-2026]
At Shazanoor, we are committed to delivering your orders safely and conveniently. This Shipping Policy explains how we process, ship and deliver orders placed through our website.
1. WHERE WE SHIP
We currently offer shipping to addresses within the United Kingdom and may also ship to selected international destinations.
Shipping availability can vary depending on the product and destination. Certain products may be subject to shipping restrictions and may not be available for delivery to some international locations.
The available delivery options and applicable shipping charges will be displayed at checkout before you complete your purchase.
2. SHIPPING CHARGES
Shipping charges are calculated based on factors such as:
- Delivery destination
- Order size and weight
- Shipping method selected
- Product availability
- International delivery requirements, where applicable
The applicable shipping cost will be shown at checkout before payment is completed.
Where an order qualifies for a promotional free-shipping offer, the applicable terms and minimum order value will be displayed on our website or at checkout.
3. DELIVERY ESTIMATES
Estimated delivery dates are provided at checkout based on the availability of the products and the shipping method selected.
Delivery estimates are provided as guidance and may be affected by circumstances outside our reasonable control, including courier delays, adverse weather, public holidays, customs procedures or other unforeseen events.
If no specific delivery period has been agreed, UK consumer law generally requires goods to be delivered without undue delay and, unless otherwise agreed, within 30 days of the contract being made.
4. ORDER PROCESSING
Orders are processed after successful payment confirmation.
Please ensure that your delivery address, postcode and contact information are correct when placing your order. We cannot be responsible for delays or additional costs resulting from incorrect or incomplete delivery information supplied by the customer.
5. TRACKING YOUR ORDER
Where tracking is available, tracking information will be provided to you by email once your order has been dispatched.
You can use the tracking information provided by the courier to monitor the progress of your delivery.
6. DELAYED DELIVERIES
Although we work with delivery partners to ensure timely delivery, occasional delays can occur.
If your order has not arrived within the estimated delivery period, please contact us so that we can investigate the delivery status with the relevant courier.
If goods arranged for delivery by us are lost, damaged or otherwise fail to arrive, we will work with you to resolve the issue in accordance with your statutory consumer rights.
7. DAMAGED OR INCORRECT ITEMS
Please inspect your order when it arrives.
If you receive:
- A damaged product
- An incorrect product
- A missing item
- An item that appears to have been damaged during transit
please contact us as soon as reasonably possible with your order number and photographs of the item and packaging.
We will review the issue and provide an appropriate resolution in accordance with our Returns & Refunds Policy and your statutory rights.
8. INTERNATIONAL SHIPPING
For international orders, additional delivery requirements may apply depending on the destination.
Customers may be responsible for any applicable:
- Customs duties
- Import taxes
- Local taxes
- Customs clearance charges
- Other destination-country charges
International delivery times may vary depending on customs clearance and local courier services.
Some products may not be eligible for international delivery.
9. FAILED DELIVERY
If a delivery cannot be completed because of an incorrect address, refusal to accept the parcel, or other circumstances attributable to the customer, please contact us so we can determine the available options.
Additional delivery charges may apply where a parcel needs to be re-shipped because incorrect or incomplete delivery information was provided.
10. DELIVERY TO SAFE PLACES
Where available, customers may be able to provide delivery instructions through the courier.
Once an order has been delivered to the address or delivery arrangement agreed with the customer, delivery will be considered completed, subject to applicable consumer rights.
11. CHANGES TO THIS SHIPPING POLICY
We reserve the right to update or modify this Shipping Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12. CONTACT US
Shanoor Traders UK Ltd.
80 Vauxhall Road
Hemel Hempstead
HP2 4HR
United Kingdom
Phone: 0044 7516787460
Email:
SHIPPING POLICY
Last Updated: [04-09-2026]
At Shazanoor, we are committed to delivering your orders safely and conveniently. This Shipping Policy explains how we process, ship and deliver orders placed through our website.
1. WHERE WE SHIP
We currently offer shipping to addresses within the United Kingdom and may also ship to selected international destinations.
Shipping availability can vary depending on the product and destination. Certain products may be subject to shipping restrictions and may not be available for delivery to some international locations.
The available delivery options and applicable shipping charges will be displayed at checkout before you complete your purchase.
2. SHIPPING CHARGES
Shipping charges are calculated based on factors such as:
- Delivery destination
- Order size and weight
- Shipping method selected
- Product availability
- International delivery requirements, where applicable
The applicable shipping cost will be shown at checkout before payment is completed.
Where an order qualifies for a promotional free-shipping offer, the applicable terms and minimum order value will be displayed on our website or at checkout.
3. DELIVERY ESTIMATES
Estimated delivery dates are provided at checkout based on the availability of the products and the shipping method selected.
Delivery estimates are provided as guidance and may be affected by circumstances outside our reasonable control, including courier delays, adverse weather, public holidays, customs procedures or other unforeseen events.
If no specific delivery period has been agreed, UK consumer law generally requires goods to be delivered without undue delay and, unless otherwise agreed, within 30 days of the contract being made.
4. ORDER PROCESSING
Orders are processed after successful payment confirmation.
Please ensure that your delivery address, postcode and contact information are correct when placing your order. We cannot be responsible for delays or additional costs resulting from incorrect or incomplete delivery information supplied by the customer.
5. TRACKING YOUR ORDER
Where tracking is available, tracking information will be provided to you by email once your order has been dispatched.
You can use the tracking information provided by the courier to monitor the progress of your delivery.
6. DELAYED DELIVERIES
Although we work with delivery partners to ensure timely delivery, occasional delays can occur.
If your order has not arrived within the estimated delivery period, please contact us so that we can investigate the delivery status with the relevant courier.
If goods arranged for delivery by us are lost, damaged or otherwise fail to arrive, we will work with you to resolve the issue in accordance with your statutory consumer rights.
7. DAMAGED OR INCORRECT ITEMS
Please inspect your order when it arrives.
If you receive:
- A damaged product
- An incorrect product
- A missing item
- An item that appears to have been damaged during transit
please contact us as soon as reasonably possible with your order number and photographs of the item and packaging.
We will review the issue and provide an appropriate resolution in accordance with our Returns & Refunds Policy and your statutory rights.
8. INTERNATIONAL SHIPPING
For international orders, additional delivery requirements may apply depending on the destination.
Customers may be responsible for any applicable:
- Customs duties
- Import taxes
- Local taxes
- Customs clearance charges
- Other destination-country charges
International delivery times may vary depending on customs clearance and local courier services.
Some products may not be eligible for international delivery.
9. FAILED DELIVERY
If a delivery cannot be completed because of an incorrect address, refusal to accept the parcel, or other circumstances attributable to the customer, please contact us so we can determine the available options.
Additional delivery charges may apply where a parcel needs to be re-shipped because incorrect or incomplete delivery information was provided.
10. DELIVERY TO SAFE PLACES
Where available, customers may be able to provide delivery instructions through the courier.
Once an order has been delivered to the address or delivery arrangement agreed with the customer, delivery will be considered completed, subject to applicable consumer rights.
11. CHANGES TO THIS SHIPPING POLICY
We reserve the right to update or modify this Shipping Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12. CONTACT US
Shanoor Traders UK Ltd.
80 Vauxhall Road
Hemel Hempstead
HP2 4HR
United Kingdom
Phone: 0044 7516787460
Email: shahnoor0724@gmail.com
Website: https://shazanoor.com/
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